Telemedicine during COVID-19: a survey of Health Care Professionals’ perceptions

  • Abdula Elawady | abdullah.elawady@gmail.com Department of Cardiology, Lancashire Cardiac Centre, Blackpool Teaching Hospitals National Health Service Foundation Trust, Blackpool, United Kingdom. https://orcid.org/0000-0002-5216-7182
  • Ahmed Khalil Department of Obstetrics and Gynecology, Dartford and Gravesham National Health Service Trust, Darenth Wood Road, Dartford, United Kingdom.
  • Omar Assaf Department of Cardiology, Lancashire Cardiac Centre, Blackpool Teaching Hospitals National Health Service Foundation Trust, Blackpool, United Kingdom.
  • Samirah Toure Department of Obstetrics and Gynecology, Dartford and Gravesham National Health Service Trust, Darenth Wood Road, Dartford, United Kingdom.
  • Christopher Cassidy Department of Cardiology, Lancashire Cardiac Centre, Blackpool Teaching Hospitals National Health Service Foundation Trust, Blackpool, United Kingdom.

Abstract

The National Health Service (NHS) has rapidly adopted telemedicine solutions as an alternative to face-to-face consultations during the COVID-19 pandemic. The majority of HCPs (Healthcare Professionals) were unfamiliar with Telemedicine prior to the current pandemic. Remote consultation is expected to continue for the foreseeable future, thus we designed this survey. A survey designed to evaluate the use of telephone consultation by HCPs, assessing its implementation, challenges and drawbacks. A web link survey conducted through SurveyMonkey was sent to HCPs across six UK Trusts the period of May 2020. The survey received 114 responses (84%) being doctors. 95% of respondents had not received training prior to engaging in telemedicine consultations. 64% were unaware of the updated General Medical Council guidance concerning remote consultations. The most common barrier in remote consultation was the inability to access patient records raised by 37% of respondents. However, 73% of respondents felt that patients understood their medical condition and the instructions given to them over the phone, and 70% agreed that videoconference consultations would add to patients care. Telemedicine can be used for selected groups of patients in the post COVID-19 era, and the HCPs carrying that should have the sufficient experience and knowledge expected to operate these clinics.

Dimensions

Altmetric

PlumX Metrics

Downloads

Download data is not yet available.

Author Biography

Ahmed Khalil, Department of Obstetrics and Gynecology, Dartford and Gravesham National Health Service Trust, Darenth Wood Road, Dartford

Department of Obstetrics and Gynecology, Benha University, Egypt

<a href='https://it.freepik.com/vettori/tecnologia'>Tecnologia vettore creata da macrovector - it.freepik.com</a>
Published
2020-09-22
Info
Issue
Section
COVID-19 - Collection of articles on the Coronavirus outbreak
Keywords:
COVID-19, survey, remote consultation, telemedicine
Statistics
  • Abstract views: 357

  • PDF: 232
  • Supplementary: 33
How to Cite
Elawady, A., Khalil, A., Assaf, O., Toure, S., & Cassidy, C. (2020). Telemedicine during COVID-19: a survey of Health Care Professionals’ perceptions. Monaldi Archives for Chest Disease, 90(4). https://doi.org/10.4081/monaldi.2020.1528